InviteHive Private Limited's app, which encompasses a range of functionalities including e-commerce and online invitation creation, sending, and guest management, drafting a comprehensive Refund & Shipping Policy is crucial. This policy not only ensures a transparent relationship with your users but also builds trust by clearly stating the terms regarding shipping and refunds.
Welcome to InviteHive! We strive to ensure that your experience with our e-commerce platform, as well as our invitation creation and guest management services, is seamless and enjoyable. This policy outlines our procedures and rules regarding cancellations and refunds for purchases made within the InviteHive app.
Cancellation:
Orders can be canceled within 24 hours of placement, provided they have not already been dispatched. If you wish to cancel your order, please contact our customer support team promptly.
Returns:
If you are unsatisfied with your purchase, you may return the product within 14 days of receipt, given that it is in its original condition, unused, and with all packaging intact. Some items may be subject to a restocking fee. If it is Perishable or made to order, then will not be able to cancel.
Damaged or Incorrect Items:
In the event you receive a damaged or incorrect item, please contact us within 48 hours of delivery to arrange for a replacement or refund. We may request photographic evidence to process your request
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.